I have bought my own electrical accessories (e.g. a chandelier), that I really like. Can you fit these

for me and knock a bit off the price?

Yes. Bear in mind though, that these must meet relevant safety standards and any manufacturer's

warranty would be your responsibility to pursue in the event of the item(s) proving defective. Please

inform me of this before requesting a quotation for the work you require.

Can I change how things are installed if I realize that my initial idea wasn’t the best, or add one or

two things onto the job that I forgot?

You are welcome to discuss the possibility of changing from your original design at any point during

the process of installation.

How much do you charge?

For any significant installation work, I usually provide a quote to cover the whole job, including the

cost of materials. I believe my prices are competitive for the standard of work that I do.

Do I have to stay at home all day while you work at my home?

No, not necessarily. You may want to be on hand, or at least be available over the telephone, in case I

need you to answer any queries that could affect how I proceed with the job.

Do you employ other people?

Where necessary, I may hire competent or trained individuals to work under my supervision, thereby

getting the job done quicker, as is often the case in the electrical industry. I only have people work for

me whom I trust will work to a high standard and be both honest and courteous in dealing with my

customers.

Will you give me a certificate for the work you’ve done?

Any work arranged in advance will include certification in the price. A certificate may not be reqiured

for all work that I do and in the case of repair work, I will advise you if for any reason your installation

would need further remedial work in order to issue certification.

What payment methods do you accept and when do I have to pay?

I accept cash, bank transfer and PayM. Materials for work that requires a quotation, must be paid for

up front. Labour costs must be paid upon completion of work or within fourteen days for work

extensive enough to require a written quote.

Do you offer a 24 hour call-out service?

Unfortunately I do not have the resources needed to offer such a service. I do carry a number of

spare parts in order to respond to your call promptly. If you contact me via the phone number

provided, there is a chance that I will be able to carry out repairs the same day, but I cannot

guarantee my availability to be able to do this.

Some of my electrics are quite old. Is that a problem?

They may still be okay. If you want to be sure they’re still safe, then ask for an Electrical Installation

Condition Report. These are recommended every ten years anyway. If you want new work doing,

bear in mind it is of vital importance that you have a good earth connection (including to gas and

water) and adequate “protective measures” are in place (see next question). I will always discuss any

potential hurdles with you and endeavour to find a workable solution from the outset.

I’ve got quite an old fuse board where you replace the wire when it blows. Think it says Wylex on

it. It’s worked fine for years, so I can still use it, right?

No one can stop you using it and your existing installation may remain at the standard it was

originally built to, without being “illegal”, so long as it is in good condition. However, the most recent

edition of the wiring regulations requires what is known as RCD protection for all lighting, sockets

and cables buried in walls, so if you want to add anything “new”, chances are you’re going to be a bit

stuck with that arrangement, as it cannot accommodate RCDs. If this is your situation, you have three

basic options, each with its own pros and cons:

1.

Change your old fuse board for a modern consumer unit

2.

Install a new separate circuit from an additional consumer unit

3.

Install an RCD fuse spur at the point you want new cable to begin

Of course, I would be happy to discuss this with you.

Andrew Rogers Electrical, 176 Nottingham Road, Ripley, Derbyshire, DE5 3AY

Andrew Rogers Electrical - Frequently Asked Questions

Andrew Rogers Electrical

176 Nottingham Road

Ripley

Derbyshire

DE5 3AY

07763 851815
07763 851815

I

have

bought

my

own

electrical

accessories

(e.g.

a

chandelier),

that

I

really

like.

Can

you

fit

these

for

me

and knock a bit off the price?

Yes.

Bear

in

mind

though,

that

these

must

meet

relevant

safety

standards

and

any

manufacturer's

warranty

would

be

your

responsibility

to

pursue

in

the

event

of

the

item(s)

proving

defective.

Please

inform

me

of

this

before

requesting

a

quotation

for

the

work

you require.

Can

I

change

how

things

are

installed

if

I

realize

that

my

initial

idea

wasn’t

the

best,

or

add

one

or

two

things onto the job that I forgot?

You

are

welcome

to

discuss

the

possibility

of

changing

from

your

original

design

at

any

point

during

the

process of installation.

How much do you charge?

For any significant installation work, I usually provide

a quote to cover the whole job, including the cost of

materials. I believe my prices are competitive for the

standard of work that I do.

Do

I

have

to

stay

at

home

all

day

while

you

work

at

my home?

No,

not

necessarily.

You

may

want

to

be

on

hand,

or

at

least

be

available

over

the

telephone,

in

case

I

need

you

to

answer

any

queries

that

could

affect

how

I

proceed with the job.

Do you employ other people?

Where

necessary,

I

may

hire

competent

or

trained

individuals

to

work

under

my

supervision,

thereby

getting

the

job

done

quicker,

as

is

often

the

case

in

the

electrical

industry.

I

only

have

people

work

for

me

whom

I

trust

will

work

to

a

high

standard

and

be

both

honest and courteous in dealing with my customers.

Will

you

give

me

a

certificate

for

the

work

you’ve

done?

Any

work

arranged

in

advance

will

include

certification

in

the

price.

A

certificate

may

not

be

required

for

all

work

that

I

do

and

in

the

case

of

repair

work,

I

will

advise

you

if

for

any

reason

your

installation

would

need

further

remedial

work

in

order

to

issue

certification.

What

payment

methods

do

you

accept

and

when

do

I have to pay?

I

accept

cash,

bank

transfer

and

PayM.

Materials

for

work

that

requires

a

quotation,

must

be

paid

for

up

front.

Labour

costs

must

be

paid

upon

completion

of

work

or

within

fourteen

days

for

work

extensive

enough to require a written quote.

Do you offer a 24 hour call-out service?

Unfortunately

I

do

not

have

the

resources

needed

to

offer

such

a

service.

I

do

carry

a

number

of

spare

parts

in

order

to

respond

to

your

call

promptly.

If

you

contact

me

via

the

phone

number

provided,

there

is

a

chance

that

I

will

be

able

to

carry

out

repairs

the

same

day,

but

I

cannot

guarantee

my

availability

to

be

able

to do this.

Some

of

my

electrics

are

quite

old.

Is

that

a

problem?

They

may

still

be

okay.

If

you

want

to

be

sure

they’re

still

safe,

then

ask

for

an

Electrical

Installation

Condition

Report

.

These

are

recommended

every

ten

years

anyway.

If

you

want

new

work

doing,

bear

in

mind

it

is

of

vital

importance

that

you

have

a

good

earth

connection

(including

to

gas

and

water)

and

adequate

“protective

measures”

are

in

place

(see

next

question).

I

will

always

discuss

any

potential

hurdles

with

you

and

endeavour

to

find

a

workable

solution

from the outset.

I’ve

got

quite

an

old

fuse

board

where

you

replace

the

wire

when

it

blows.

Think

it

says

Wylex

on

it.

It’s

worked fine for years, so I can still use it, right?

No

one

can

stop

you

using

it

and

your

existing

installation

may

remain

at

the

standard

it

was

originally

built

to,

without

being

“illegal”,

so

long

as

it

is

in

good

condition.

However,

the

most

recent

edition

of

the

wiring

regulations

requires

what

is

known

as

RCD

protection

for

all

lighting,

sockets

and

cables

buried

in

walls,

so

if

you

want

to

add

anything

“new”,

chances

are

you’re

going

to

be

a

bit

stuck

with

that

arrangement,

as

it

cannot

accommodate

RCDs.

If

this

is

your

situation,

you

have

three

basic

options,

each

with its own pros and cons:

1

.

Change your old fuse board for a modern

consumer unit

2

.

Install a new separate circuit from an

additional consumer unit

3

.

Install an RCD fuse spur at the point you

want new cable to begin

Of course, I would be happy to discuss this with you.

Andrew Rogers Electrical -
Frequently Asked Questions